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Friday, December 31, 2010

How to bring down the System



There are a lot of angry people out there. I see it every day in my writing. All you have to do is look at the comments at a site like Zero Hedge to realize that fact. To some extent you saw this in the last election. Those who vote (less than half the population) sent a message and as a result there has been a significant change in the political landscape.

But what do the voters get for sending the message? A slap in the face. A few weeks later we get a monster tax break for high end earners, a roll over of the tax treatment for hedge fund mangers (just obscene), another $120 billion “stimulus” that won’t do a damn thing but add to the debt and an extension of unemployment payment for yet another year.

If you pay bills (who doesn’t) you know that all banks, credit card companies, utilities, insurance companies and all the others are just nickel and diming us to death. Every month I am nicked for some damn thing or the other. I think the FinReg rules that were supposed to protect the average Jane or Joe actually just codified what the bastards could charge. As a result we get hit with new fees, charges and higher costs.

The very frustrating part of all this is that there is not a thing you can do about it. Go write your congressperson; you’re lucky to get a form letter response. Get on the phone to your CC provider and bitch over a $25 late charge on a $15 balance? Good luck.

I have been doing something for the past few months that might send a message. If I continued for the next hundred years it would not make a dent. If a hundred thousand did as I am doing it would be noticed but still wouldn’t mean a thing. But if the number got into the millions it would start to make a difference.

I have been sending 1 cent more than what is due on every bill that I get. Citi sends a CC balance of $134.82? I send them $134.83.

I have a small sample of about 30 bills that I have been doing this with. Well more than half get it right. On the next month CC bill you get the Prior Balance as (-0.01). What this means is that a real person actually got the bill and the check (or electronic payment) and made the correct entry and gives you the once cent credit you deserve. This result should not be surprising as people make incorrect payment amounts all the time. What I am trying to do is force more human intervention. That is time and money.

I paid a six-month insurance bill and added a penny to what was owed. So far I have two letters that show the credit. How much does two computer generated letters cost? At least a dollar a pop. There is no better measure of success of my approach than to get a letter like this.

More exciting are the bills that do not pick up the one-cent variance. When this happens your penny is lost. It will show up in an Exception Report. Some computer recognizes that there is a penny that is not properly accounted for. I assume that this happens (accidentally) thousands of times a day. But what would happen if the number of Exceptions all of sudden exploded to 20-50 million a month? Once again, this would force humans to get involved.

The cost of this social protest is very minimal. Say you get 4 bills a month. 48 pennies a year is the maximum cost. Based on my experience the net cost would only be 20 cents or so. But the rewards on the 20 cents just keep on giving. Every month after you can see the results. Either they do it right or wrong. Either way there is an incremental cost. Your penny is gumming up the system.

What if 10mm people did this on a regular basis? That would be a half billion one-penny exceptions a year. If just one in ten resulted in an “exception” it would mean that there would be an incremental cost someplace of at least $50 million. In my dream world 25mm people would do this and get just two letters a year as a result. Cost of that? Who knows? It would imply 1.2 billion exceptions a year. That would be noticed. (It would blow their collective minds if this started to happen)

So if you’re mad at the system and want some revenge send an extra penny to your friends at the gas-company, electric company, insurer, bank, CC company, etc. I highly recommend it. The cost is negligible. Yes, it is true that this form of protest will accomplish very little unless it catches on like a fad. But should you get (as have I) some evidence that your lousy penny is in fact causing someone someplace to spend time and money trying to figure it all out you will beam with happiness at your success. I am.

10 comments:

  1. Bruce - What you are doing is introducing incremental devolution back into the system. Here are some more ideas: pay with check when possible, file paper tax returns, file amended paper tax returns with add'l deductions you forgot - and I don't believe there is a limit to the number of amended tax returns you can file. Have fun!

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  2. Abbie Hoffman suggested this in the early 1970s in his "Steal This Book." I regard it as being equivalent to pouring sand into a machine. Not much sand, just enough to decrease efficiency and necessitate maintenance.

    While I'm a fan of your blog I'm not sure what the point of this is. You're just raising the running costs of the businesses that you dislike, so that eventually they will charge everyone more for their services.

    Hoffman had a clearer objective. He wanted to destroy capitalism. But that's not what you're hoping for, is it?

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  3. Charles, I see your point. But I think Bruce is just somehow hoping that, if the government starts enforcing, regulating & prosecuting again, everything will work better like before and perhaps more "fairly".

    His targets are limited to the big banks, tax evaders/avoiders (who isn't!?) and, generally, the unethical. He doesn't want to destroy "the system".

    However, the only solution is to do just that, giving unbridled capitalism a freer hand. Unfortunately, the people are nowhere near ready to accept the personal responsibility that would entail...

    Nothing will collapse imminently, despite what the TEOTWAWKI types expect. Slowly, glacially: the social welfare system will unravel. Income disparities will grow. Long-term joblessness will increase. Living standards will slide. Debt levels will remain or increase. The "money" will buy less and less as price inflation sets in. Governments will desperately try to raise/steal/claw back any funds they can: nickeling & diming us to death. College degrees won't be worth much.

    I guess the silver lining in all of this is that debt assets (like housing) will become quite affordable for those of us who were debt-free savers before the GFC hit, or for those who have invested well...

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  4. Nice 1917-D penny! Denver Mint, mintage 55.1m...don't give 'em that one! Give the banks one of the new, debased 97.5% zince ones...http://en.wikipedia.org/wiki/Lincoln_cent

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  5. Not sure what the point is, either. I think far more effective would be a grass-roots movement to pull retail banking deposits from the major banks, and put them with much smaller thrifts.

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  6. Bruce I have been protesting in a similar way. I get about 10 credit card offers a month. Each one comes with a self addressed stamped envelope with postage paid on the the right side of the envelope(All those bars). They don't get charged unless the envelope is mailed back to them. I take the envelope and stuff it with newspaper clippings and stick it back in the mail. If everyone did this is would cost them a hundreds of thousands of dollars(if not millions). I got the idea from Andy Rooney on 60 minutes.

    DS

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  7. Charles Platt, thanks for the reference to events of long ago.

    Bruce, the sentiment is not bad. However, I'm afraid that you are failing to consider probable future if this tactic is adopted by large numbers of bill payers.

    Both the Left Wing and the Right Wing of the Corporate Party of America will join together in rare bipartisan (and probably unanimous) action to declare the practice unlawful and to authorize the corporate victim not only to keep the penny but to also assess a $50 service charge.

    Let's face it -- the fix is in.

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  8. Don't forget that the legislation you rail against was passed by the lame duck congress that was just voted out of power. Change is coming. It won't happen overnight.

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